Sunday, February 24, 2013
Thursday, February 21, 2013
The War of Art
Most of us have two lives. The life we live, and the unlived life within us. Between the two stands Resistance..
Give yourself a gift . Read this book .
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Savitha Rao
at
10:39 PM
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Labels: books, business, design, inspirational, leadership, Life, think about it
Friday, December 21, 2012
Sunday, September 16, 2012
The Trust Economy
Witnessed an amazing interaction at a phone store next to a doctor's
dispensary . A lady who works as a domestic help came to the store with
her relative who had recently moved to Mumbai. She told the store owner
that the doctor takes guarantee for this man (i.e his credit worthiness
). Pl allow him to buy a phone with the option of paying Rs 1000 per
month. The store owner thought about it for 30 seconds and nodded his
assent to the sales person to show phone options. She disappeared next
door and came back to ask if the store owner would like to speak with
the doctor. He said it was not necessary. Elated with the solution the
lady and her relative went about the task of selecting the phone.
This
was obviously not a transaction between unrelated individuals . The
store owner knows the doctor. Both have been neighbors for years. The
store owner seemed to have a fleeting acquaintance with the lady.
Simply
wonderful that all of these individuals chose to reach out and connect -
resulting in solutions. For the person who had moved to Mumbai - this
would have eased his relocation (the phone would be easily a month's
salary or more for him ).
Seemingly small actions that make a world of difference - fostering faith in community , bringing tangible benefits to all involved - the person was able to make the purchase , the store got a sale that would have otherwise been impossible , the person gets to stay connected with his family. Not counting the joy of the duo who made the purchase.
Choose to create and participate in the trust economy !:)
Posted by
Savitha Rao
at
2:50 PM
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Labels: business, India, innovation, Life, mumbai, think about it
Sunday, August 12, 2012
Wednesday, May 30, 2012
The new illiterate..
Posted by
Savitha Rao
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8:44 AM
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Labels: business, entrepreneur, innovation, leadership, Life, SoulQuest, think about it
Friday, March 16, 2012
KYC
The world's local bank has sent an urgent mailer citing RBI regulations of KYC (Know your customer) asking to submit proof of ID and residence. I have more than one account with this bank ( an anomaly I intend to correct very soon ). Interestingly 1 form has been received which is designed to capture data of 1 account only . Perhaps the bank expects the customer to toss a coin and pick which one to send the docs for .
RBI is indeed wise in asking Hsbc to 'know their customers' knowing well that a self absorbed bank with near zero internal co-ordination like Hsbc must not know it's customers well enough.
None of the other banks send letters like this . Guess they already 'know their customers'.
Posted by
Savitha Rao
at
10:34 PM
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