Reflection

These days we look into a mirror longer and more often than ever before in the history of mankind. The level of reflection is far from being proportional.

Bunch of joy..

The flowers that bloom near my window..

Every day is a new day...

A few weeks ago Sachin Tendulkar scored 200 runs in an ODI match . Great accomplishment. A milestone for him , India and cricket. There have been days when he's not been able to score a single run. The hits are obviously more than the misses for Sachin to be the legend he has become.
Each time he walks to the pitch he doesn't know whether he'll score zero or create a new world record.

Everyday is a new day...

Service..

If I were to be struck by amnesia the one thing I will still remember is my current residential address. In the past one week itself I have lost track of the number of times I have called Airtel re problems in blackberry mails download. Each time they need me to recite my address for verification. I suspect that Airtel has emptied it's coffers on advertising and promotion - leaving no resources - financial or human to offer intelligent service to consumers who call.

When addressing service companies seem to think that an image is the same as the real thing. Just putting up a call centre and phone lines does not translate into service.

The illusion seems to be that the logo is the brand resulting in millions being poured on advertising and promotion. And that phone lines manned by inadequately trained people with no empowerment is somehow service.

Airtel is not alone . Companies across industries keep Airtel company in offering this kind of dis-service.

There could actually be a biz opportunity in a 'service' that helps customers get more out of their interactions with companies :)

Impact of a plastic bottle

How bad for the environment can throwing away 1 plastic bottle be ?...millions across the world wonder . Many don't even give it a thought.

The opportunity of adversity

The only disability is a crushed spirit.

Aimee Mullins's life is an inspiring example of the power of the human spirit - not only to triumph over circumstances but also in being able to a powerful difference to others through the words we choose.

The Peace of Wild Things...

When despair for the world grows in me
and I wake in the night at the least sound
in fear of what my life and my children's lives may be,
I go and lie down where the wood drake
rests in his beauty on the water, and the great heron feeds.
I come into the peace of wild things
who do not tax their lives with forethought
of grief. I come into the presence of still water.
And I feel above me the day-blind stars
waiting with their light. For a time
I rest in the grace of the world, and am free.

- Wendell Berry